The Heart of Change by John P. Kotter and Dan S. Cohen

A practical guide to leading real change.

Very Good Condition – Light shelf and edge wear to the dust jacket with a small crease/tear at the top corner; hardcover boards appear well kept.

Why do so many change efforts stall or fail outright? In this follow-up to his bestselling Leading Change, Harvard's John P. Kotter teams up with Dan S. Cohen to argue that people don't change because they're handed more data or clearer logic — they change when they feel something. Drawing on interviews across more than 100 organizations navigating large-scale transformation, the authors trace real stories of success and setback through each stage of Kotter's eight-step change model. The result is a "see-feel-change" approach: showing people vivid, emotionally compelling reasons to act, rather than presenting analysis and hoping minds will follow. From building urgency to making new behaviors stick, The Heart of Change offers grounded, practical lessons for leaders and teams trying to move an organization forward when the old way of doing things won't cut it anymore.